2012 ANNUAL REPORT - page 131

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Tactical solutions have been adopted, by unifying ERP
systems at country level in order to achieve local synergies
ahead of the arrival of the global SAP consolidation program.
In 2012, the new reporting system was used by all Group
companies, proving to be an important tool for giving
uniformity to the results and facilitating the reporting
process.
In other areas, the Group is gradually making investments
to standardise cable design software, to optimise product
scheduling, to improve business intelligence tools and to
upgrade the e-business platforms.
The new redesigned and technologically upgraded corporate
website,
, was launched at the end
of the year. The integration process is now focusing on the
company intranet.
INFRASTRUCTURE
Distributed and personal computing
At the end of 2012, almost all the 11,000 workstations present
in the Group’s companies had been set up with a standard,
uniform configuration. This fosters greater user productivity
and a significant saving in maintenance and support.
Much work was devoted to developing new mobility solutions
and adopting multi-purpose devices and will continue in 2013
with the introduction of major innovations thanks to these
technologies, while continuing to follow the Group’s principles
for protecting business information and improving user
productivity.
Consolidation of Infrastructure Services and Network
The main objective, also confirmed for 2013, is to provide an
IT infrastructure in support of the business that is reliable and
ensures user functionality during the integration period.
During the year several opportunities were taken to
consolidate and optimise infrastructure by revising service
agreements and rationalising the portfolio of solutions.
This process is on-going and will continue in coming years,
consistent with new technical solutions for both data centres
and telecommunication and security services.
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