INSIGHT ISSUE 02 | 2020

23 INSIGHT | Tracking the Future PG Connect is expected to set new rules of the game for the Group Operations. Now, customers can perform testing activities remotely, Prysmian technical and engineering experts from different locations can easily share their knowledge and experience, and onsite operators can seek help from colleagues on the other side of the world, in real time. PG Connect removes the need to travel from one site to another, bringing Prysmian’s contribution to sustainability to a whole new level. “Prysmian Group Connect is a much-appreciated step towards process simplification, with an important impact on sustainability and digitalization. It is a single secure enterprise solution to deliver remote telepresence and services to customers and engineering teams,” said Andrea Pirondini, Group Chief Operations Officer. As Microsoft Teams has accelerated the recent shift to digital technologies for remote collaboration in the office space, the SPACE1 technology adopted in the PG Connect solution is intended to change the interaction between onsite workers and remote users. “Our activities with customers and internal operations never stop. PG Connect is key for ensuring business continuity and guaranteeing real time support to local teams provided by an internal network of subject BRINGING FIELD SERVICEOPERATIONS TO THE NEXT LEVEL matter experts,” said Giuseppe Pagnoni, Group Product Quality Director. PG Connect reduces the time and the cost for product innovation and makes the company more responsive to customers’ needs, by letting technology and knowledge to be freely and easily transferred across borders. Reducing operations lead time and ensuring high quality standards simultaneously, the project is going to reshape the competitive arena, where cost reduction can be combined with high quality products. PG Connect is the first milestone in the development of a broader Prysmian platform for delivering high value digital services to our customers and internal operations. An endless range of possibilities lies in the digital future ahead of us, and Prysmian Group is already working at the forefront to bring them to life. PRYSMIAN GROUP EDITORIAL STAFF