INSIGHT ISSUE 1 | 2023

13 INSIGHT | Focus On We took people from every team and business to create a project team and created a Steering Committee to meet periodically. It was continuous learning in both directions. What were some of the biggest concrete reporting problems you had to solve? The main challenge we have is combining reporting deadlines with the availability of data that can follow specific processed. Sustainability pushes companies to put pressure on the value chain, raising awareness upstream and downstream among stakeholders who may have less awareness or urgency on certain issues. Can you give me an example of how you included new sustainability KPIs in the incentive system? We included a new challenge: recycled content for our products. We put it in the short and long-term management targets from 2023, even though there are technical limits, because the percentage of recycled copper cannot go beyond certain levels. We feel that if we really are a market leader, we have to push the value chain and do what is possible in our industry. Waste is a concrete example. We track our recycling by the receipts we receive from our waste recycler. The timing of these processes is not up to us, and we have to leverage third parties to send us documentation. Setting priorities and internally helping to support regions, countries, and colleagues to become aware of what we are doing. PROMOTING ESG INITIATIVES ALONG THE VALUE CHAIN What can we expect from Sustainability Week 2023? We've been working hard to enrich the engagement and make it even more impactful than last year. This year, we are going back to a more physical mode, with direct interaction. We want to bring Sustainability to be more and more a concrete reality for everyone. We'll have a trade show and a final conference event where we will showcase the most strategic initiatives that go in the direction of environmental, social, and product sustainability. How is the Impact Scorecard in the Integrated Report different from your previous Sustainability Scorecard? We have moved over to an Impact Scorecard because the previous Sustainability Scorecard expired in 2022. The new scorecard includes concrete impact KPIs, like the percentage of homes we are able to connect with green electricity, or access to high speed digital networks. We wanted to give our stakeholders the opportunity to understand the impact of our business on the community, families, and the end user. This is a step towards making sustainability more concrete and relevant.

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