Prysmian Group Corporate Brochure - page 9

The Group has established strong relationships with the
major global players in each of the industries in which it
operates, often delivering projects designed to specific
customer requirements.
Customer centricity, defined as the ability to anticipate and
quickly meet customer needs, is a hallmark of the Group’s
activities and is reflected in its constant presence, from
product design through to delivery, and provision of a level
of service in line with customer expectations which are
constantly monitored using specific, agreed parameters.
Prysmian Group is able to develop solutions that not only
meet specific standards but also satisfy precise customer
requirements. This is achieved by having a fast, smooth
organisation throughout the supply chain, capable of
speeding-up decision-making and time to market by
adapting itself to the demands of the various industries
and continuously investing in innovation.
The Group is always raising the bar, with the aim
of being a benchmark in terms of quality of service,
speed and flexibility.
KEEPING CUSTOMERS AS OUR FOCUS
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