2017 Sustainability Overview | Prysmian Group

PRYSMIAN GROUP 2017 SUSTAINABILITY OVERVIEW INTRODUCTION Table of contents THE DRIVING FORCE OF ETHICS INVESTING INTO EXCELLENCE TAKING ACTION The value of integrity is a key part of a sustainable approach to business and goes well beyond the simple observance of rules and regulations, as it permeates the entire spectrum of company life. In 2017 the Group has continued an industrial strategy based on products with higher added value and technological content while constantly searching for greater manufacturing efficiency. P. 6 P. 18 P. 26 P. 38 THE MEASURE OF SUCCESS As Customer Centricity is a pillar of Prysmian success story the company is keen to make sure that customers’ needs are fully satisfied through specific surveys and reporting. In 2017 Prysmian implemented a Sustainability Plan containing priorities, targets and actions to meet the 16 KPIs that make up the Scorecard by 2020.