2017 Sustainability Overview | Prysmian Group

29 Nespoli points out the need to become the role models for compliance issues while showing consistency between words and actions, as he believes that compliance is key to Prysmian Group, and local managers are the primary compliance owners, because they act as mouthpieces and are an example when it comes to integrity. But the Group can also act as an integrity champion by promoting and spreading its Code of Ethics through its daily actions and behaviours. Furthermore, by creating a strong compliance culture, the company will be able to adapt to new legislation more quickly, allowing to better pursue its business goals. Nespoli notes that complying with regulatory requirements is mandatory, time consuming and complex, but time can be optimised and resources more adequately allocated to develop a stronger system, turning the whole process into an opportunity that gives the company a competitive advantage. “This means”, he notes, “that we will become more agile in responding to new regulatory changes; remain one step ahead of our competitors; build awareness around our own compliance culture to help strengthen our reputation; reduce penalties and fines imposed by authorities, and instill confidence in our people, our partners, and all our stakeholders". CUSTOMER PRIVACY WHISTLEBLOWING UPDATED In 2017, thanks to the Group’s personal data management model based on the development of a "data centric" model, the definition of a roadmap for compliance with applicable legislation on the protection of personal data and the implementation of organisational and technological protection measures, Prysmian has not had to handle justified complaints concerning customer privacy or cases of loss of personal data. In 2017, the Group reviewed and updated the Whistleblowing policy. Specifically, this procedure offers everyone (whether employees or not) the opportunity to submit reports to the Group, also online and in anonymous form, about improper conduct and alleged illegal activities that might occur within the organisation. To this end, two channels were implemented for the collection of reports, comprising dedicated telephone lines and a web portal, which will both be managed by independent operators and available in the 26 languages used by the Group. A Whistleblowing Committee has also been established, which evaluates the reports, conducts specific investigations and, if necessary, takes appropriate measures.