In line with our corporate objectives, and to understand the various needs, interests and expectations involved, we always aim to maintain constant dialogue and interaction with our internal and external stakeholders. Establishing and developing these clear lines of communication, founded on transparency, openness and listening, allows us to understand the constantly changing expectations and requirements of our stakeholders. These relationships are crucial as we develop structured processes that will help us identify emerging trends and predict future changes.
Multi-Stakeholder Engagement initiatives have become an integral part of the Group's growth strategy, as well as an effective communications channel. These initiatives will help us meet important objectives:
- Receive suggestions from stakeholders to improve products and processes.
- Improvement of management of risk and reputation.
- Inform, educate and involve stakeholders to help them improve their decision-making and actions, for the good of the Group.
- Contribute to the development of relations with stakeholders based on trust and transparency.