In mid-May, employees at the Milan headquarters of Prysmian Group’s purchasing office welcomed new colleagues tasked with executing the group’s daily metals purchasing. Each new colleague has its own computer workstation, and a computer mouse is busy on the screen. But no one sits there. That’s because the “colleague” is a robotic automation process software developed as integral part of the strategic innovation program lead by the group’s Digital Innovation Lab, overseen by Carlotta Dainese.
Adopting this software means freeing up office workers for more value-added tasks. It’s part of the Digital Innovation Lab’s mission to find ways for digital technology to create value for Prysmian and its customers.